Postage and delivery: Australia and worldwide

We are committed to fast, accurate, and sustainable delivery of every order. Here is everything you need to know about how we ship, what to expect, and when your order should arrive.

same-day fulfilment

orders before 10am AEST

free domestic shipping

Australian orders over $140

ships worldwide

Australia Post and DHL

where we ship

  • Orders in Australia and New Zealand are shipped from our warehouse in Sydney.
  • UK and EU customers: orders are shipped from our warehouse in Bristol. Visit our UK store for more information.
  • All other international orders, including the USA, Canada and India, are shipped from our Sydney warehouse via DHL or Australia Post International.
Note during sale periods: free shipping thresholds may change. Check the cart page for the current free shipping threshold before ordering.

delivery times: Australia

Delivery times and costs vary by location. You can get a postage quote before checkout using the calculator in your cart. Typical times for regular post are shown below.

Express post: Australia Post estimates 1 to 2 business days within NSW and 1 to 3 business days for the rest of Australia. See Australia Post's website for full details.
region days to deliver postcodes
Sydney Metro up to 2 1000, 1920, 2000–2239, 2555–2574, 2740–2786
NSW Country up to 3 1921–1999, 2240–2483, 2500–2554, 2575–2599, 2621–2647, 2649–2714, 2716, 2720–2730, 2787–2880
Canberra Metro up to 2 0200–0299, 2600–2620, 2900–2920
Melbourne Metro up to 3 3000–3210, 3335, 3341, 3425–3443, 3750–3811, 3910–3920, 3926–3944, 3972–3978, 3980–3983, 8000, 8899
VIC Country up to 4 2648, 2715, 2719, 2731–2739, 3211–3334, 3342–3424, 3444–3749, 3812–3909, 3921–3925, 3945–3971, 3979, 3984–3999
Brisbane Metro up to 3 2484–2494, 4000–4370, 4373–4381, 4400–4405, 4500–4580, 4600–4610, 4614–4618, 9000–9919
QLD Near Country 2 to 4 4371–4372, 4382–4399, 4406–4499, 4581–4599, 4611–4613, 4619–4723, 9920–9939
QLD Far Country 2 to 5 4724–4870, 4872–4873, 4877–4888, 9940, 9998
Far North Queensland 4 to 12 4871, 4874–4876, 4889–4899
Adelaide Metro 2 to 4 5000–5199, 5800–5999
SA Country 2 to 5 5200–5749
Perth Metro 4 to 5 6000–6214, 6800–6999
WA Country 5 to 8 6215–6723, 6750–6762
WA Country Far 7 to 9 6725–6743, 6750–6770
Tasmania 3 to 5 7000, 7254, 7258–7999
Tasmania Remote 13 to 17 7255–7257
Darwin City and Suburbs 3 to 6 0800–0821, 0823–0834
Alice Springs 6 to 9 0870–0871
NT Other 12 to 13 0822, 0835–0869, 0872–0879, 0882–0999

delivery times: international

International orders are shipped from our Sydney warehouse via DHL or Australia Post International. Estimated delivery times are shown below.

country express standard
New Zealand 6 to 12 business days 9 to 15 business days
USA 7 to 15 business days 10 to 20 business days
Canada 7 to 15 business days 10 to 20 business days
Ireland 10 to 16 business days 12 to 20 business days
Singapore 3 to 6 business days 6 to 15 business days

UK and EU customers should order via our UK store for faster delivery and local pricing.