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  • Postage and Delivery

    We're committed to the fast, correct, and sustainable delivery of orders. We love being as transparent as possible to help ensure that you get the best possible service from our warehouse team!
    • Gathera ships world wide, using Australia post or equivalent postal carriers.
    • All orders made before 10am AEST are fulfilled on the same day.
    • Orders to Australian addresses over $120 qualify for free domestic postage.

    Where do you ship to?

    Gathera ships worldwide!

    • Orders in Australia and New Zealand are shipped from our warehouse in Sydney.
    • If you are a UK or EU customer, your orders will be shipped from our warehouse in Bristol - please visit our UK store for more information.
    • Orders everywhere else in the world including the USA, Canada and India are currently shipped from our Australian warehouse using DHL or Australia Post International. 

    Packaging

    We understand many of our products are bought as gifts and we do our best to make sure that our packaging is neat and sustainable, but also robust to handle any rough rides across our massive continent.

    The vast majority of our products are packed in cardboard boxes or compostable biobags. If you do receive any products packed in single use plastic - please rest assured that this has been upcycled from our suppliers who we have low order volumes with and are therefore unable to dictate a zero plastic policy with. We use minimal plastic and are working toward zero waste. For more on what we're doing to minimise our envionmental impact, please visit our blog post on gathera and the environment.

     

    Delivery times - Australia

    Delivery times and costs vary based on your location. Shipping and handling fees are calculated and added to your order at the checkout. If you would like to get a quote for postage before going to checkout, you may use the postage calculator in our cart page.Typical postage times for regular post in Australia can be found in the table below:
    Days to deliver Postcodes covered
    Sydney Metro up to 2 1000,1920, 2000-2239,2555-2574,2740-2786
    NSW Country up to 3 1921-1999,2240-2483,2500-2554,2575-2599,2621-2647,2649-2714,2716,2720-2730,2787-2880
    Canberra Metro up to 2 0200-0299,2600-2620,2900-2920
    Melbourne Metro up to 3 3000-3210,3335,3341,3425-3443,3750-3811,3910-3920,3926-3944,3972-3978,3980-3983,8000,8899
    VIC Country up to 4 2648,2715,2719,2731-2739,3211-3334,3342-3424,3444-3749,3812-3909,3921-3925,3945-3971,3979,3984-3999
    Brisbane Metro up to 3 2484-2494,4000-4370,4373-4381,4400-4405,4500-4580,4600-4610,4614-4618,9000-9919
    QLD Near Country 2 - 4  4371-4372,4382-4399,4406-4499,4581-4599,4611-4613,4619-4723,9920-9939
    QLD Far Country 2 - 5 4724-4870,4872-4873,4877-4888,9940,9998
    Far North Queensland 4 - 12 4871,4874-4876,4889-4899
    Adelaide Metro 2 - 4 5000-5199,5800-5999
    SA Country 2 - 5 5200-5749
    Perth Metro 4 - 5 6000-6214,6800-6999
    WA Country 5 - 8 6215-6723,6750-6762
    WA Country Far 7-9 6725-6743,6750-6770
    Tasmania 3-5 7000,7254,7258-7999
    Tasmania Remote 13-17 7255-7257
    Darwin City/Subs 3-6 0800-0821,0823-0834
    Alice Springs 6-9 0870-0871
    NT Other* 12-13 0822,0835-0869,0872-0879,0882-0999

     

    Australia Post claims that express postage is 1-2 business days within NSW, and 1-3 business days within Australia (find out more on the Australia Post website).

    Delivery times - International

     

    Typical postage times for regular post an be found in the table below:

     

    Days to Deliver 

    Express  

    Standard  

    New Zealand 

    6-12 business days 

    9-15 business days 

    USA  

    7-15 business days 

    10-20 business days 

    Canada 

    7-15 business days 

     

    10-20 business days 

     

    Ireland  

    10-16 business days 

     

    12-20 business days 

     

    Singapore 

    3-6 business days 

     

    6-15 business days